FAQ
FAQ
"Sooq AlGamer" is a specialized and comprehensive platform for gaming enthusiasts, allowing users to buy and sell products related to the world of electronic games.
Yes, Sooq AlGamer is a licensed and trusted platform, officially registered with the Saudi Ministry of Commerce (CR: 4030363572) and recognized on platforms like “Marouf” and the Saudi Business Center. It upholds the highest standards of quality and security to ensure user satisfaction.
Yes, you can use the chat feature to confirm the product details and specifications before placing your order.
Sooq AlGamer assigns a supervisor to each order to oversee the delivery process. The seller’s payment is not released until the buyer confirms receipt of the product through the system—this is a key step in the order process. If an issue arises, you can submit a report to ensure your rights are protected.
Yes, a commission is deducted from each sale, and the percentage varies depending on the product category. You can view the applicable commission rate within the listing process before submitting your product for sale.
Products are allowed on Sooq AlGamer based on the categories available on the platform. If your product falls under one of the approved categories, it is permitted.
Products that are not updated will be automatically removed from the platform to maintain content quality and ensure accurate, up-to-date information for buyers. Therefore, we emphasize the importance of regularly updating your listings to keep them visible and to maintain the activity and credibility of your seller account on Sooq AlGamer.
Supervisors at Sooq AlGamer are responsible for reviewing orders, monitoring the delivery process, and ensuring that each product matches its listed description. They play a key role in maintaining service quality and protecting the rights of both buyers and sellers.
