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privacy policy

privacy policy

Last Updated: August 08, 2024

Introduction Sooq AlGamer Store, operated by Abdulaziz Adel Sindi Trading and Marketing Establishment in the Kingdom of Saudi Arabia, is committed to respecting the privacy of its users. This policy outlines the data we collect and process, how it is used, and the limits of sharing it with our staff, partners, and governmental authorities. The following clauses explain our privacy practices in detail:

1. Definitions All definitions in Sooq AlGamer’s Terms and Conditions are considered part of this Privacy Policy. Please review those definitions for better understanding. Unless otherwise indicated by the context, the following terms apply:

  • "Policy" or "Privacy Policy": Refers to the privacy practices of Sooq AlGamer Store.

  • "Personal Data": Any information that identifies an individual, such as name, ID number, contact details, bank account numbers, personal images, etc.

  • "Data": All data collected from the user during registration or use of the store and its services.

  • "Third Parties": Any individuals or entities not directly affiliated with us that may assist in service provision.

  • "Laws" or "Regulations": The applicable laws in Saudi Arabia regarding personal data collection and management.

2. Eligibility to Provide Data

  1. You must be legally eligible under Saudi laws or those of your country to provide your data. If you are not, data must be submitted under legal guardianship.

  2. We are not responsible for verifying your legal eligibility. Using the platform implies that you are legally capable.

3. Data We Collect We may collect and process the following data:

  1. User registration details (username, full name, WhatsApp number, email, address, DOB, country, password).

  2. Seller registration details (same as above, plus ID number, account type, platform link, ID images).

  3. Data submitted during product purchases via the store.

  4. Payment data for game purchases.

  5. Product delivery communication details between buyer and seller.

  6. Any disclosed data during communications via the platform.

  7. Contact data provided through customer support channels.

  8. Data submitted for special offers and packages.

  9. Data related to technical issues or evaluations.

4. Automatically Collected Data We collect non-personal data like browser type, IP address, location, visit times, most visited pages, etc.

5. Accuracy of Data Users are responsible for the accuracy of the data they provide. False or misleading information may result in legal liability.

6. Data Handling Authorization By using our platform, you authorize us to process your data for purposes stated in this policy and to share it with third parties as needed.

7. Cookies Policy Cookies are text files stored on your device to enhance your user experience. They help:

  1. Fix technical errors.

  2. Remember user preferences.

  3. Track engagement and personalize services.

  4. Manage content from third-party sites (e.g., YouTube). Users can manage cookie settings through their browser.

8. Use of Data We use your data to:

  1. Enable account registration and customization.

  2. Allow sellers to list products transparently.

  3. Facilitate buyer access to products.

  4. Manage delivery via our team.

  5. Verify contact information.

  6. Process electronic payments and disbursements.

  7. Handle product return requests.

  8. Respond to inquiries and support requests.

  9. Improve our services via surveys.

  10. Share personalized content and offers.

  11. Meet legal obligations and communicate policy changes.

9. Data Protection We commit to safeguarding your data using secure technologies. In case of data breaches beyond our control, we will notify authorities and users within 72 hours.

10. Data Disclosure We disclose data only as needed:

  1. To employees providing or supporting services.

  2. To affiliated companies.

  3. To new ownership, in case of acquisition.

  4. To comply with legal requirements or protect our rights.

  5. In response to court or government orders.

  6. To payment service providers.

  7. Buyers are responsible for sharing their own data with others.

  8. No user may collect data using unauthorized tools for commercial use.

11. Policy Amendments

  1. We may amend this policy at any time. Notifications will be posted with an updated "Last Updated" date.

  2. Continued use of the platform after changes implies acceptance. If you disagree, stop using the platform.

12. Contact Us For inquiries about this Privacy Policy, you may contact us via:

  • Email: ...........................

  • Phone: ...........................

Contact support via WhatsApp